Job Openings >> IT Manager
IT Manager
Summary
Title:IT Manager
ID:2004
Location:Chantilly ,VA
Company:Seneca Holdings
Security Level:None
Description
Our company is searching for an experienced IT Manager who can manage and resolve employee and organizational IT issues and maintain our cloud-based suite of applications/tools. The ideal candidate will be able to manage our computer platforms, while looking for ways to support our growing number of users to meet future needs. The IT Manager will be responsible for developing maintenance and growth plans, creating annual and project budgets, handling IT help desk tickets and keeping the executive team up to date on the latest networking technologies that could help the company to succeed.  This position will be based out of Chantilly, VA but will also support our other offices.

Infrastructure Duties:
  • Actively update, maintain and monitor all aspects of cloud-based applications (e.g., O365)
  • Run regular checks on network and data security
  • Identify and act on opportunities to improve and update software and systems
  • Develop and implement IT policy and best practice guides for the organization
  • Design training programs and workshops for staff
  • Resolve technical issues related to network interruptions
  • Conduct regular system audits
  • Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages
  • Manage and report on allocation of IT budget

Help Desk Duties:
  • Responsible for answering incoming technical support requests via email or phone in a timely, courteous and professional manner for hardware such as laptops, desktops, phones, printers, audio/visual, other peripherals, and software, including Windows, O365, Microsoft Teams, SharePoint and various software applications
  • Identify trends and looking for efficiencies to resolve common issues
  • Establish best practices through the entire help desk support process
  • Create training and/or How-to materials

Hardware and Software Duties:
  • Manage and maintain computer hardware and software systems

Minimum Qualifications:
  • Bachelor' Degree in Computer Science or related field
  • 5+ years' experience in information technology management
  • Software development abilities preferred
  • Strong problem solving and communication skills required
  • Strong troubleshooting skills
  • Understanding of CMMC requirements
  • Strong SharePoint and Office 365 admin skills

Desired Certification:
  • Microsoft O365 administrator 
 

Benefits:

Seneca Nation Group offers competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family.

 

Seneca Nation Group provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

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