Job Openings >> Sr. HW/SW Technician
Sr. HW/SW Technician
Title:Sr. HW/SW Technician
Location:Washington, DC
Company:Seneca Solutions
Security Level:Secret

About Company:

Seneca Solutions is part of the Seneca Nation Group (SNG) family of companies, which is focused on providing innovative solutions and exceptional services to the federal government. The SNG companies are Tribally-owned Native American businesses that leverage the SBA 8(a) Business Development Program, Hubzone certifications and other small business contracting advantages to deliver positive results for our federal government customers.


The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.


Job Description:

Seneca Solutions is looking to hire a Senior Hardware/Software Technician to support our client out of Washington, DC. This position is 100% on-site, and will require proof of vaccination against the COVID19 virus. 

Responsibilities include but not limited to:

  • Support, monitor, test, and troubleshoot hardware and software problems, pertaining to the SSP network.  
  • Recommend and schedule repairs.  
  • Provide end user support for all SSP network-based applications.  
  • Install and configure workstations, laptops and iPhones.  
  • Troubleshoot VPN issues with SSP furnished equipment.  
  • Provide windows operating system support - Windows 10 installation, patching, troubleshooting and deployment.  
  • Research and troubleshoot issues with Microsoft Office 2010/2013/2016.  
  • Install and troubleshoot issues with a variety of SSP-specific developed and 3rd- party software.
  • Collaborate with other on-site contractors to manage and contain network spillages.  
  • Work with the SPCIO office to prepare for IT Accreditation and cybersecurity inspections.     


  • Active Secret clearance
  • Bachelor's Degree from an accredited college - 5 years of experience can be substituted for a degree
  • 5 - 7 years of experience in IT support
  • CompTIA Security+, Network+, and/or A+ certification
  • Must be able to work collaboratively with a team, as well as independently with little to no supervision
  • Familiarity with DoD systems, specifically with Navy is preferred.

Diversity, Equity & Inclusion Statement:

The Seneca Nation Group (SNG) family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees.  We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities.


Equal Opportunity Statement:

Seneca Nation Group (SNG) provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.


COVID-19 Workplace Safety Policy:

SNG has implemented a COVID-19 Workplace Safety policy to comply with recently implemented U.S. government requirements. Our COVID-19 Workplace Safety policy requires all employees to be fully vaccinated or receive an accommodation under the policy by the deadline defined in the requirements. Consistent with available guidance, SNG recognizes accommodations to the COVID vaccine requirements for sincerely-held religious beliefs or medical reasons, including because the individual is pregnant or attempting to become pregnant. All accommodation requests must be submitted to the SNG Human Resources department. SNG will continue to monitor the guidance and update this policy as appropriate.

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